If you have a beneficiary who needs support with their tax we can help. Contact us on their behalf using the number below, and we will get in touch with them to resolve their problem.
The number below is for partner referrals only and is not for public use, for our public helpline visit here.
Before referring your client to our charity please take a look at our brief referral guide. It will help you to understand what we can and cannot help your client with.
Who We Help
TaxAid provides free, professional tax advice to people who are struggling with tax problems and need help or people who have tax queries and need help, but cannot afford professional advice or cannot otherwise access help. Our service is specifically for individuals who are unable to resolve their tax issues directly with HMRC and who meet our eligibility criteria.
Our eligibility criteria and scope of services
Our support is available to those who are otherwise unable to find support and who are unable to afford to pay for help because they have a low income, which means typically an income of approximately £20,000 annually (before tax), or people on higher income with debt more than 25% of their annual income; or people who have other hardships or disadvantages such as (but not limited to) mental or physical health problems, disabilities, domestic violence, bereavement, or homelessness that prevent them from otherwise accessing help.
Please do not pass the above number on to clients it is just for referrals.
Our helpline is open Monday – Friday, 9am-5pm
Fill in this contact form and we will get back to you about the case in question.
You can fill this contact form in on behalf of a beneficiary and it will come through to us an email.
