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In 2022, during the covid pandemic, Angela’s father died. In the same year, she went through a divorce and moved out on her own. Since then, she experiences depressive episodes. In 2024, she helped her sister recover from a stroke.
The UK’s largest tax advice charity is launching a major fundraising campaign in the New Year to help vulnerable taxpayers navigate the biggest change to the tax system in a generation.
For years, Susan tried relentlessly to resolve a tax problem on her own. Each attempt left her more stressed and uncertain, as she felt she was only making things worse.
Despite not owning a computer, and struggling to fully understand her tax return forms, Tess diligently prepared her own tax returns for several years.
Paul was charged £1,300 in late filing penalties – on earnings of £902.77. He had no spare money to cover this tax bill and no idea what to do next.
In early 2023, Katy, a dedicated care worker from Southwark, found herself facing a financial crisis. With no savings and no clear way forward, Katy was overwhelmed and deeply anxious.
HMRC are sending letters to approximately 100,000 taxpayers between 4 and 25 June who have been affected by a recent security attack, in which criminals used details they obtained from non-HMRC sources to impersonate individual taxpayers and access their online tax accounts.
Jeremiah was 88 years old. His vulnerabilities in addition to his age, meant he had had difficulty understanding his tax position and what he needed to do to resolve it.
When a brown letter arrived telling Paul that he owed late filing penalties of £1,300 he had no idea what to do next. Paul was in employment and in receipt of universal credit, without any spare money to cover this tax bill.
You may have heard the noise in the media over the last few weeks regarding a new ‘side hustle tax’ introduced from 1 January 2024. This short article aims to identify fact from fiction and to provide some clarity over the recent changes.
After being diagnosed with terminal cancer, Ben tried to clear his debts. He cashed in his pension to obtain a lump sum. But when Ben received a letter from HMRC he was devastated to read that he owed them £54,000.
Joan was recently widowed. Without her husband’s pension, she was struggling, trying to manage on a lower income than she was used to.
