Our aim is simple – we support people to pay the right amount of tax. No more, no less.
When people turn to us, they’re often in crisis. They can’t afford professional help and there is nowhere left to turn. That’s where we step in. We resolve immediate tax problems and build tax confidence for the future.
people supported in 2024/25
0
in debt relief and refunds
£0m
expert volunteers delivering support
0+
Our impact.
Read more about the work we do in our annual report.
Despite limited resources and no access to a computer, Tess had been diligently filing her own tax returns. But she’d mistakenly included her housing benefit – which is not taxable. This led to years of overpaid tax on an income of less than £10,000.
Tess reached out to us. Our expert discovered the same issue across multiple tax returns. We successfully secured a refund of just over £1,000 through a claim for overpayment relief.
Thanks to our support, Tess now understands how to file her tax return correctly, avoiding future overpayments and financial strain.
This simple correction had a life-changing impact. And all it took was a phone call.