TaxAid supports people who need help understanding their tax, untangling the tax problems that threaten their financial stability. We highlight the needs of our beneficiaries to those responsible for making the decisions that affect them and campaign to simplify the systems that baffle.
We’re working towards a world where tax is easier for people to face, and no one is left to navigate it alone.
Through our helpline, we listen, understand and provide a solution tailored to individual circumstances. No matter how big or small the issues are, our approach is the same for everyone.
We know tax can be complicated, but we’re here to make it less confusing. We give clarity and practical support to help people understand tax, both through our one-to-one support and our online information and guides. We campaign to simplify the systems that baffle and take the issues that matter to the people who decide how tax works.
We keep on top of a changing world and improve how we engage people who have different needs – making sure no one is left to face tax problems alone.
“We often hear from people who have a tax debt that they don’t understand, it plays on their mind, keeps them awake at night.
“Our service is here for this purpose, to provide a lifeline. In addition to which, we speak out for a fairer tax system. When it comes to tax, we believe no one should be left behind.”
Valerie Boggs, TaxAid CEO
For over 25 years, we’ve resolved tax issues for people who can’t afford to pay for help and have nowhere else to turn, building the bridge between complex tax problems and life changing solutions. In July 2025 TaxAid and Tax Help for Older People merged creating the UK’s single strongest voice for tax support.
With our combined expertise we are not just growing, we are evolving strategically to help more people in ways that work for them.
