Posts Tagged ‘Case Studies’
20/10/21 Tony’s Story
A case came through to Tax Help for Older People, the beneficiary will remain anonymous but we will call him ‘Tony’. Tony received a tax demand from the HMRC and came to us for help. We were able to help Tony with some simple understanding of his PAYE situation, allowing us to advocate on his […]
20/10/21 Emma’s story
A query came through on our helpline from a beneficiary, who although anonymous, we will call ‘Emma’. Emma’s tax problems mounted due to her dyslexia and computer illiteracy, she felt too embarrassed to turn to others for help. Eventually, however, when Emma could no longer cope on her own, it was first her sister who […]