Citizens Advice
Citizens Advice
Do you have a client with an income tax problem? Not sure where to turn? We can help!
We can advise you directly on our dedicated partner helpline, accept signposts and represent your beneficiaries directly.
Call us on 0300 330 5477 or complete the contact us form below to send us an email.
Contact us to:
- Access general tax advice
- Signpost our services directly to your beneficiaries
- Discuss our referral services
- Discuss training your team on specific tax issues as you require
- Arrange a speaker at your staff meetings or training event on tax issues and our work
There is also lots of useful information on our website – a good starting point is here.
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- A simple guide to common tax problems
- Getting your tax code right
- Am I an employee, self-employed or both?
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- How do I start to complete a Self Assessment?
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- An employee tax guide
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- Tax codes for new employees: the Starter Checklist
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- Benefits in Kind
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- Some basic forms you may receive from your employer
- Redundancy
- What to expect from your employer
- Real Time PAYE information
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- Note for employers
- Am I an employer?
- Construction Industry and other special tax rules
- RTI - Operating PAYE as an employer
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- Having someone help you
- HMRC: Special services, Charter, and complaints
- Dealing with Tax Debt
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- Tax debt and undeclared income
- A starting point for the self-employed
- Self-employed - running a business and paying tax
- Trading Allowance
- First things to consider
- Record keeping
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- An introduction to income and expenses
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- Self-employed subcontractor tax deductions
- The scope of CIS
- Registering as a self-employed subcontractor in construction
- Failing to register as a subcontractor
- Double taxation
- Identity fraud
- Inflated refunds and unscrupulous advisers
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- Failure to register as a contractor when paying people who help you on a job
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- An introduction to income tax and National Insurance
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- About employers
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- If you are employed and self-employed
- Refunds of National Insurance
- National Insurance Debts
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- It is your responsibility to tell HMRC if you owe income tax
- Your personal allowance
- Tax rates and taxable bands
- Scottish and Welsh Rates of Income Tax
- Income tax is charged for each tax year separately
- Most types of income are taxable
- Paying income tax in different ways
- Tax Refunds
- Tax refund scams
- Rental income, savings income and pensioner issues
- Digital Tax Accounts and Making Tax Digital
- Special groups - Carers, students and migrant workers
- Tax Health Check
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- Taxpayers
- Help with your Tax Return
- I don't know if I need to complete a Tax Return
- On-line or on paper?
- Deadlines and Penalties
- Late Filing Penalties and Appeals
- Completing your Tax Return - the basics
- Paperwork you may need
- Employment and self-employment pages
- Other pages on your tax return
- How will I know what tax to pay?
- Paying tax
- Problems with the returns you have submitted
- Alternative Dispute Resolution
- Enquiries
- Undeclared income
- Why not just keep quiet about my income?
- Step 1: get advice
- Option A: Disclosing income via an HMRC Campaign
- More about HMRC campaigns
- Option B: Disclosing income direct to HMRC
- What if I can’t afford to pay?
- Will I be caught if I don't disclose my income?
- Tax Guide for Employees
- What to expect as an employee
- Understanding your tax code
- Changing Jobs and New Employments
- Work expenses
- Refunds for employees
- Problems with employers
- Underpayments of PAYE
- Redundancy
- Problems paying your tax?
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- Tax debts under Self Assessment
- The amount demanded may be wrong
- You need time to pay
- Enforcement action
- Dealing with County Court proceedings
- Tax debt, bankruptcy and Special Relief
- If you face challenges with mental health
- What to do if you've never declared your income
- Sources of information and advice
- North West Tax Clinic
- Choosing an accountant or tax adviser
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- Contact
- Press or Media contact
