A tax mix-up: Paul’s story
When a brown letter arrived telling Paul that he owed late filing penalties of £1,300 he had no idea what to do next. Paul was in employment and in receipt of universal credit, without any spare money to cover this tax bill.
Terminal cancer and a tax crisis
After being diagnosed with terminal cancer, Ben tried to clear his debts. He cashed in his pension to obtain a lump sum. But when Ben received a letter from HMRC he was devastated to read that he owed them £54,000.
Joan’s Story: The fiscal challenges of grief
Joan was recently widowed. Without her husband’s pension, she was struggling, trying to manage on a lower income than she was used to.
Sophie’s Tax Nightmare: £10,000 in tax debt
Sophie was suffering from severe depression and numerous other health conditions. This stemmed from a series of related misfortunes: an eviction, the loss of her business, the loss of all her records and bank statements, and a broken relationship.