News

Interview with a volunteer: Steven Pinhey

Steven Pinhey has been a volunteer at TaxAid since February 2020. Earlier this year we asked Steven some questions about his experience volunteering with TaxAid. What do you enjoy about working as a volunteer?Many of the cases that I deal with have terrible backstories including addiction, problems with mental and

Repayment Agents

In recent months our helplines have been busy with callers complaining about repayment agents. The business practices of some repayment agents can leave vulnerable taxpayers losing a significant proportion of their refund, or with a tax bill, and we have heard first hand from our callers the financial hardship this

Three minute interview with Rebecca Murray

In this interview, we make reference to Bridge the Gap (BTG). This is a joint fundraising platform for Tax Help for Older People and TaxAid. The donations brought in are split between both charities, to support people in poverty who cannot afford paid tax advice. 1. Could you tell us a little

Pensions scams and fraud

You will be aware of the increased choice brought about by the liberalisation of private pensions, that was introduced seven years ago, but in this time, we have seen an increase in the number of tax bills arising from scams. People over 55 now have greater access to their pension

Volunteers' Week Logo

National Volunteer’s Week

We’d like to say a huge THANK YOU to our Volunteers for gifting your time and skills to help our beneficiaries throughout the year. Together you are our volunteer team and make a real difference to many people’s lives each day.  From the Staff and Trustees at Tax Help for Older

Three minute interview with John Whitehead

In this interview, we make reference to Bridge the Gap (BTG). This is a joint fundraising platform for Tax Help for Older People and TaxAid. The donations brought in are split between both charities, to support people in poverty who cannot afford paid tax advice. 1. Could you tell us

Brian Chapman: From London to Bridport and back again

Brian Chapman, a trustee of Tax Help for Older People and supporter of Bridge the Gap, tells us in his own words about his 300-mile cycle in aid of the tax charities. I have been a supporter of the BTG campaign for several years and was delighted to become a

Three-minute interview with Sir Edward Troup

1. Could you tell us a little about yourself? Since I retired from HMRC in 2018 I’ve stayed involved in tax – consulting, commenting, complaining and cajoling others to make things better.  And of course finding time to enjoy myself, travel and volunteer with various charities. I’m currently working with a

Why TaxAid is needed

We put together this collection of stats to explain why TaxAid is needed and the difference that we can make to the lives of vulnerable people.