PLEASE NOTE: The charity TaxAid advises only those people on low incomes whose problems cannot be resolved with HMRC.

Archive for September, 2015

25/09/15 Some tips for successful complaints

Publication of the Adjudicator’s Office 2015 report is a timely reminder of the importance of complaints. Fair play Sometimes tax can seem to be all about rules. But there is another aspect to dealing with HMRC: service standards. HMRC has a published charter (Your Charter) which sets out what it expects from you, and what […]