PLEASE NOTE: The charity TaxAid advises only those people on low incomes whose problems cannot be resolved with HMRC.

Choosing an accountant or tax adviser

Taxpayers

Tips on how to choose the right accountant/tax adviser

If you appoint an accountant or tax adviser, you should do so with great care. Anyone can set up in business offering accounting and tax advisory services, even if they have no professional qualifications or experience.

Professionally qualified advisers who have completed relevant qualifications will be regulated by their professional body and will keep their skills and knowledge up to date through continuing professional development. They are also required to hold Professional Indemnity Insurance.

In our experience you are more likely to make a good choice if you consider the following:

  • Do they have a good reputation? Are they are recommended by someone you know?
  • Do they belong to a professional institute which requires that they have professional indemnity insurance and a complaints procedure? See list below
  • Do they seem to be efficient in the way they work; when you met them were they approachable and do they understand businesses of your size and in your trade sector?
  • Do they have expertise in the particular areas of tax on which you require advice?
  • Do they provide all the services you require now, and as your business develops? What about audit, investment or insolvency advice?

Making contact

  • Invest time in finding the right adviser. Research their websites and meet those on your shortlist
  • Check in advance whether the first meeting is free of charge

Charges

  • Establish the basis of fees and when they will be payable. Ask for an estimate and check what is included – there will be additional charges for other services (e.g. VAT, Payroll)
  • You may be able to minimise charges by doing some work yourself and by using a compatible accounting package – discuss this at the initial meeting

After appointing your adviser

  • You should receive a letter setting out what your adviser will (and will not) do for you and the terms of the engagement
  • You should keep your adviser informed of any changes in your business or personal circumstances; you should seek their advice in advance if you are considering retiring, selling or giving away an interest in your business or a significant asset

The main professional bodies that can help you find an accountant/tax adviser are:

Institute of Chartered Accountants in England and Wales (ICAEW)
Institute of Chartered Accountants of Scotland (ICAS)
Association of Chartered Certified Accountants (ACCA)
Chartered Accountants Ireland (CAI)
Chartered Institute of Taxation (CIOT)
Association of Accounting Technicians (AAT)
Association of Taxation Technicians (ATT)